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Predictive Dialers automate the outbound calling process and direct calls to agents only when a human answers the telephone at the other end. Predictive dialing avoids putting callers through to an answering machine, busy signal, or operator interception. Using a programmed equation, a predictive dialer accounts for agent and line availability, phone time and probability of a successful call to automate the dialing process at a rate that will optimize call center productivity.
ACE Systems
For a predictive dialer, ACD, voice mail and the WorldWide leader for refurbished voice products.
9225 Bayhill DR
Gainesville, GA 30506
Phone: 1-770-781-4650
Toll free: 1-800-860-4736
pdq@bellsouth.net
www.acecallcenters.com
Amcat Corporate
Inbound/outbound systems, predictive dialing, Web, voice, email, fax, VOIP and video. Worldwide installation, training and 24/7 support.
1603 SE 19th
Edmond, Oklahoma, USA 73013
Phone: 405-216-8080
Toll Free US: 800-364-5518
Fax: 405 216 8063
smart@amcat.com
www.amcat.com
ChaseData Corporation
Call center software and services include state-of the-art predictive dialers, autodialer, multimedia voice, web, email, fax and VoIP integration and advanced call center management.
7811 Commercial Blvd.
Fort Lauderdale, FL 33351
Tool Free: 1-888-739-8218
Fax: 1-954-720-1556
sales@chasedatacorp.com
www.chasedatacorp.com
CosmoCom
CosmoCom is the Future of IP Contact Center Technology. Our unified, all-IP product, CosmoCall Universe, is a carrier-class system for service providers and large scale corporate users that supports multimedia customer interactions via all channels – telephone and internet, live and message-based, fixed and wireless – in one high-capacity, high-availability, multi-tenant platform. The company’s mission is to maintain its technology and market leadership in the growing new generation call center market, with a focus on the increasing number of service providers offering call centers/contact centers as a network-based, hosted application.
121 Broad Hollow Road
Melville, NY 11747
Phone: 1-631-940-4200
sales@cosmocom.com
www.cosmocom.com
Data-Tel Info Solutions
Data-Tel is a leading provider of advanced call center software, debt collection software, CRM software, predictive dialing, call recording, monitoring, and evaluation solutions.
500 W. Southern #16
Mesa, Arizona 85210
Phone: 480-844-5154
Fax: 480-844-5155
info@datatel-info.com
www.datatel-info.com
Digisoft Computers, Inc.
CRM Solutions improve customer relationships by automating & managing call center calls using Telescript. Predictive dialer and telemarketing software enables you to save time & money while focusing on communication.
9 East 40th Street
New York, NY 10016
Phone: 212-687-1810
Fax: 212-687-1781
marketing@digisoft.com
www.digisoft.com
Five9, Inc.
Five9's Hosted Call Center Systems can help you with your CRM. Our Call Center Software includes a Predictive Dialer, CTI and ACD.
7901 Stoneridge Drive, Suite 200
Pleasanton, CA 94588
Phone: +925 201-2000
Fax: +925 469-0172
sales@five9.com
www.five9.com
Information Access Technology - IAT
Innovative communication technology for collection agencies, law offices, banks, credit unions, healthcare systems and related collections markets.
1100 East 6600 South, Suite 300
Salt Lake City, Utah 84121
Toll Free: (800) 574-8801
Fax: (801) 265-8880
Support@iat-cti.com
www.iat-cti.com
Make My Calls, Inc
Your autodialer, predictive dialer, and call center software one stop shop.
930 Tahoe Blvd, #802-155
Incline Village, NV 89451
Toll free: 1-800-383-4442
www.makemycalls.com
OPC Marketing
Manufacturer of spitfire predictive dialers and auto dialers with a full range of call center telemarketing services by OPC Marketing.
3939 Beltline Rd., #299,
Addison, TX 75001
Phone: 800-859-5924 or 972-267-EASY (3279)
Fax: 208-545-8846
sales@opc-marketing.com
www.opc-marketing.com
Stratasoft
Award winning advanced call center software including predictive dialer, inbound ACD call blending and essential technology for todays most demanding call centers.
6401 Southwest Freeway
Houston, TX 77074
1-800-390-1157
Phone: 713-795-2650
info@stratasoft.com
www.stratasoft.com
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