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Managing call center operations can be overwhelming. Constant advances in technology, equipment and methodology allow
room for improvement in even the tightest, most progressive organization. Particularly in the initial stages of call center set-up, decisions
must be made that require a great deal of research and confidence. This is where a call center consulting service can offer great value.
Rather than managing day-to-day operations, these services provide access to the latest trade advancements, from
software, training and
monitoring, to client acquisition and lead lists.
A consultant can help you get the most out of your call center investment!
Contact Center Professionals, Inc
Independent consultants in call centers, contact centers and customer relationship management .
42304 N. Astoria Way
Anthem, AZ 85086
Phone: 1-623-551-3450
Info@ContactCenterPro.com
www.contactcenterpro.com
Cytech Marketing Group
Specializes in improving customer relations through outsourced call centers that have specific industry experience to improve process, efficiency and ROI.
290 E. Dominick St.
Suite 800
Rome, NY 13440
Phone: 1-315-339-3145
info@cytech2000.com
www.cytech2000.com
Destination Excellence
Destination Excellence specializes in innovative teleservices solutions to maximize efficiency, increase profitability, and maintain cost. Contact us for more information.
Phone: 1-877-433-7839
info@destex.com
www.destex.com
Kramer & Associates
Kramer & Associates is a call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.
Bank One Towers
8044 Montgomery Road
Cincinnati, OH 45236-2921
Phone: 1-800-281-1400
Fax: 1-513-792-5709
eService@kramerandassociates.com
www.kramerandassociates.com
MEDFONE, Inc.
Multilingual, medical call center. Healthcare industry specialists. Exclusive service for doctors, hospitals, medical providers and pharmaceutical firms. Hipaa compliant, 24/7 support.
3305 Jerusalem Ave
Wantagh, New York 11793
Phone: 1-888-MEDFONE
Fax: 1-516-783-5110
Sales@medfone.com
www.medfone.com
Performance Telemarketing, Inc.
Performance Telemarketing provides free call center referral and consulting services for companies that require inbound telemarketing services. We work with over 100 quality agencies.
Phone: 1-605-665-1552
Fax: 1-605-665-1984
Newbiz@performancetm.com
www.performancetm.com
Phone for Success
Increase your current call center's performance and profitability or build a center from scratch. Our team of expert consultants can help you improve every aspect of your operation.
Phone: 1-212-431-6700
info@phoneforsuccess.com
www.phoneforsuccess.com
Targus
Automate over 95% of your inbound calls with unparalleled accuracy so you can efficiently handle more calls while lowering your operational costs.
8010 Towers Crescent Drive, Fifth Floor
Vienna, VA 22182
Phone: 1-800-6-TARGUS
support@targusinfo.com
www.targusinfo.com
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